Communications Manager (Multiple Positions)

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Deliver and promote communications strategies that educate audiences and build trust in our content, advertisements, and commerce policies, products, and safety processes. Prepare and maintain messaging, promotional materials, and campaigns about product features, policies, and advertisements which demonstrate our commitment to safe, inclusive, and age-appropriate content experiences. Conduct market research to anticipate and mitigate potential reputational risks and collaborate with product teams to develop corresponding safety programs and community guidance. Collaborate with cross-functional teams, including Trust & Safety, Advertising, E-Commerce, Product, Legal, Public Policy, and Creator, to provide communications counsel, critically evaluate safety policies, and ensure alignment with our public Trust & Safety strategy. Coach personnel in preparation for media interviews, presentations, and other public engagements. Respond to media inquiries. Mentor junior-level team members.