Global Edge Delivery and Operation Lead, DCS
The Data Center Service team supports the company's fast growth by building and operating hyperscale data centers. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable. Responsibilities: - Lead a global edge delivery and operations team spanning China, APAC, EMEA, and AMS; formulate the team’s strategic roadmap, and provide comprehensive business and technical guidance to team members to drive goal achievement. - Take full ownership of the build, operation, and maintenance of all global edge PoPs (including CDN, backbone, and IDC); continuously optimize delivery and operational SLAs to enhance service quality and reliability. - Strengthen the team’s engineering capabilities in network operations and server operations, build robust automation capabilities, foster a culture of learning and growth, and elevate overall team productivity and efficiency. - Lead the optimization of operational processes, design more efficient workflows, and promote their implementation through platform integration and automation solutions. - Serve as the key interface with business users, internal upstream and downstream teams, and external vendors; establish and maintain efficient collaboration mechanisms to align objectives and resolve cross-stakeholder challenges.