Regional GSOC Manager

Team Intro The Physical Security department is responsible for the overall security of the company's personnel, physical assets and facilities. Based on security risks, the team establishes and continuously improves security policies, procedures & standards, infrastructure, human and technical preventive measures, employee security awareness, alarm and incident response capabilities, etc., to safeguard the company's business operations worldwide. Responsibilities: - Lead Singapore GSOC Operation Centre for Asia Pacific, Europe alongside other regions; provide technical, operational, and people management oversight. - Lead GSOC operations during incident and crisis response, coordinating with other parts of the Physical Security department (such as Security Operations and Crisis Management) and other stakeholders. - Oversee tactical intelligence monitoring and analysis for regional security events, ensuring timely identification, assessment, escalation, and communication of incidents that may impact employees, offices, travel, or business operations. - Ensure timely and effective response to EmergencySOS activations, alarm events, and other GSOC-managed incidents, with a focus on response quality and escalation discipline. - Review, develop and strengthen GSOC processes and procedures, and drive implementation. - Develop, implement and maintain a Quality Assurance (QA) framework consisting of standard operating procedures (SOPs), training and drilling for the Singapore GSOC Centre. - Stay up to date with industry developments, including relevant digital tools, and drive testing, procurement and training where required to enhance the Singapore GSOC's capability. - Able to travel for work about 20% of the time, including to other regions.